Changelog
Find out where Stryde currently is, and see where we're going.
Voice tuned
Stability 67%, similarity 85%. Less robotic. More Ava.
Ava goes live
First voice agent deployed. ElevenLabs, Twilio, n8n orchestration.
Call transfers
Ava knows when she's out of her depth. Warm transfer to the right person.
Rebuilt on LangGraph
Proper state machine. Real conversation memory. Structured routing.
One-click provisioning
UK number, SIP trunk, ElevenLabs agent. Sorted in one click.
Warm transfers
Catches the complaint before it becomes a missed call. Clean handoff via Twilio.
End-to-end booking live
Full call pipeline verified at Spires. Ring → Ava → WriteUpp → appointment in the diary.
Weekly digest
Same signal. Less noise. Your Monday is now 30 seconds shorter.
Clinician scorecards
Rebooking rate, course length, DNA rate. Per-clinician. Coaching-ready.
Benchmarks
Your KPIs against real clinic data. Know where you stand, not just how you feel.
Revenue forecasting
30/60/90-day projections from pipeline, rebooking, and seasonal patterns.
Beta closes
Three pilot clinics onboarded. Data flowing. Time to ship.
Billing
Monthly plans. No lock-in. Cancel anytime.
Security sweep
42 edge cases across 15 domains. Nine fixes shipped before anyone asked.
Onboarding wizard
PMS → Ava → Pulse → live. Five steps. Done in a week.
ROI calculator
Corrected a bug where the numbers were too generous. We prefer conservative.
Dark mode
Because 11pm exists.
Terms updated
Tighter data handling. Multi-region compliance language.
Sync reliability
Patient data refreshed on every PMS run. The 30-minute idle bug is gone.
Session security
Remember Me toggle. HMAC-signed cookies. 8hr clinical workday TTL.
In-app changelog
What shipped, when, for whom. Every user sees it once. Then it's gone.
Clinician layer
Observational notes. Clinicians see what's relevant. Owners see everything.
Security hardening sweep
Demo-bypass patch. Webhook fail-safe. Cross-clinic isolation proven. 606 tests green.
Pricing refresh
Clinic tier rebalanced. Intelligence £149, Ava £199, Pulse £149. Setup fee Ava-only, never on Full Stack. Maths in every brief verifiable by an owner.
Data-protection controls
GDPR Article 17 clinic-level erasure with a 30-day grace, a 72-hour UK breach-notification runbook, and 12-month audit-log retention. Responsible disclosure published at /.well-known/security.txt.
Opt-outs honoured
Patient communication preferences enforced across every sequence.
Review prompts
Automated Google review requests timed to peak satisfaction. 4.8★ without asking.
Retention engine
Rebooking sequences, dropout detection, win-back campaigns. All in one module.
SMS sequences
Multi-step SMS workflows. Reminders, follow-ups, check-ins. All automated.
NPS capture
Post-discharge NPS collected automatically. Feeds the owner dashboard. EBITDA lever, not vanity.
Dropout risk scoring
Flags patients trending toward drop-off before they disappear. Triggers Pulse outreach automatically.
Follow-up rate, honestly
A rolling rate scoped to the clinician you picked. One week with a single assessment and thirty follow-ups is not a rate of thirty.
Once means once
Two pipeline runs at the same moment could text the same patient twice. Sends are now claimed atomically before they go.
Data-integrity rounds
HEP stopped reporting a fabricated 0%, a half-finished week stopped raising alerts as though it were whole, and the erasure sweep can finish.
Alerts priced properly
A missed follow-up is priced as one missed follow-up, not the whole remaining programme. Smaller numbers, and ones you can actually believe.
Insurance intake, live
Insurer read off the booking note, a chase for the patients who ignore the first ask, and nothing recovered shown as nothing recovered.
Preference centre
Manage preferences leads somewhere, every toggle is honoured rather than decorative, and unsubscribe actually unsubscribes.
Multi-language voice
Polish, Hindi, Arabic first, based on Spires patient mix. The clinic speaks; Ava answers in kind.
Outcome measures
NPRS, PSFS, QuickDASH, ODI, NDI. Clinical-to-commercial correlation finally measurable.
TM3 integration
Blue Zinc TM3, the dominant legacy UK physio PMS. Filling the biggest blind spot.
Review attribution
Track which Pulse sequence converted to a Google review. Close the loop on reputation.